ICC - Uluslararsı Danışmanlık
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  Management Consultancy

PROCESS STRUCTURING

By structuring and optimizing the processes, it is possible

To remove operational unproductiveness.
To minimize costs,
To improve competitiveness,
To decrease the rate of defective products.

The main condition to survive under the current global competitiveness, and develop fast solutions to market demands, is to adopt competitive dynamics within its own structure. The first of these dynamics is differentiation in the business mode. You can only answer to customers' requests and expectations, by developing appropriate business designs, with this you can minimize costs of production, eliminate operational unproductiveness, raise up working motivation and as a result improve the financial indicators.

Structuring the business processes and improvement steps

The structuring of business processes consists of six main steps:

1.) Determination of problem areas
In this first step, you should consider customers' requests and expectations, and determine the problem areas together with the collaboration of all staff through workshops and feedback from the customers.

2.) Determination of the process steps
Steps should be determined, concerning the processes and activities to be applied onto troublesome domains.

3.) Process analysis
You should try to define the main reason by looking where the problems originate from, via process improvement techniques.

4.) Process improving
To eliminate problem sources, target structures and alternatives should be defined, and this definition should be shared with the management.

5.) Documentation
According to this proposition of business mode, agreement reached with the management should first be documented, before application.

6.) Check the effectiveness of the application
Performance that has been decided over by the application of the new business mode should be checked, followed and given support to develop needed measures.

Benefits at the first stage

To get a harmony between the voice of the customer and that of the    process

To get the information about checking points of the processes and    measure the performances

To follow process costs

To develop an infrastructure for continuous improvement

To realize management principles such as leadership and transparency

To reduce costs resulting from operational unproductiveness

To raise employee satisfaction

To develop continuously the quality of goods and services

To reduce all expenditures
 
     
 
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